Who is responsible for the processing of your data?
023 REALITZACIÓ AUDIOVISUAL, S.L.
CIF: B63074413
Calle Mozart, 2, Bajos
08012, Barcelona, Spain
Email: info@weare023.com
For the purposes of the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016, at 023 REALITZACIÓ AUDIOVISUAL, S.L. (hereinafter, “023”) we are committed to ensuring that your personal information is protected and not used improperly. Guided by this commitment, 023 then goes on to inform (about) its privacy policy and protection of personal data, so that users determine, freely and voluntarily, if they wish to provide the personal data that may be requested of them.
For what purpose we process your personal data
At 023 we process the information provided to us by interested parties in order to be able to develop the provision of contracted services and carry out the corresponding billing. Therefore, in developing data protection regulations, we have identified the following purposes:
Adequately attend to and manage the provision of contracted services.
Offer personalized attention to our clients and website users, which includes channeling their requests for information, suggestions and complaints for management and resolution.
Surveys to improve the services offered.
Market studies and commercial prospecting, reports on consumer habits, statistical data and market trends, in order to offer you products and services that may be of interest to you.
Carry out profiles and analyzes on the behavior of our clients when using our websites or applications.
Keep you informed about our latest products, offers, opportunities, etc., but only if you give us your consent. Regarding the processing of your data for promotional or advertising purposes, you will be provided, together with the corresponding data collection form, with the appropriate, simple and free procedure, so that you can freely give your consent for this purpose. The consent given can be revoked at any time and without any cost.
What is the time to retain your data
023 will only process personal data that is necessary for the adequate provision of the contracted services. The personal data provided will be kept as long as the commercial and/or contractual relationship is maintained, as well as during the time in which, in accordance with the legal prescription periods, some type of liability derived from said legal and/or commercial relationship may be required. without prejudice to your right to deletion, cancellation and/or limitation of the processing of your data. In these cases, we will keep the information duly blocked, without giving it any use, as long as it may be necessary for the exercise or defense of claims or some type of judicial, legal or contractual responsibility may arise from its treatment, which must be attended to and for which recovery is necessary.
What is the legitimacy for the processing of your data?
The legal basis for the processing of your data is the execution of the service provision contract signed with 023. The weare023.com platform will inform the user of the mandatory or non-mandatory nature of data collection for the provision of the services offered by 023. Failure to complete the mandatory data will prevent the provision of those services linked to such data, releasing 023 from all liability for the non-provision or incomplete provision of these services. Likewise, they justify the processing of your data, compliance with legal obligations, the legitimate interest of 023 (security reasons, improvement and development of our services…) and, in the case of sending advertising, your express consent.
To which recipients will your data be communicated?
By accepting these conditions, the user expressly consents to the transfer or communication of the data processed by 023 to the companies with which they work. Likewise, to the extent that it is necessary for the development of security, accounting, auditing services, related to information technology (storage and processing of information, etc.), the data processed by 023 (or part of them), may be communicated to third parties who, in any case, will only have access to the personal information they need to carry out said services. They are required to keep your personal information confidential and may not use it in any way other than that which we have requested. Finally, the data processed by 023 will be available to the State Security Forces and Bodies, Public Administrations, Courts and Tribunals, for the attention of possible responsibilities arising from their processing.
What are your rights when you provide us with your data?
Anyone has the right to obtain confirmation as to whether at 023 we are processing personal data that concerns them or not. Interested parties have the right to access their personal data, as well as to request the rectification of inaccurate data or, where appropriate, request its deletion when, among other reasons, the data is no longer necessary for the purposes for which it was collected. In certain circumstances, interested parties may request the limitation of the processing of their data, in which case we will only keep them for the exercise or defense of claims. In certain circumstances and for reasons related to their particular situation, interested parties may object to the processing of their data. 023 will stop processing the data, except for compelling legitimate reasons, or the exercise or defense of possible claims. In the case of personal data processed by automatic means, interested parties may request the portability of their personal data provided by them. The exercise of such rights will be carried out by written communication to: info@weare023.com, attaching a copy of your D.N.I or substitute identification document. Likewise, you are informed that you can file a claim with the Spanish Data Protection Agency (www.agpd.es).